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BOOKING
FEE:
A fee of 20% of your stay is required upon booking and
must be received by us within 7 days. Payment must be
made in the form of a certified cheque or money order
and made payable to Kelowna resort accommodations. This
fee is refundable by us less a $150.00 administration
fee should you decide to cancel prior to 30 days before
arrival. Less than 30 days your reservation will be
cancelled and booking fee forfeited.
PAYMENT OF UNIT
Full
payment of unit is due 30 days prior to arrival. This
amount will be the cost of your stay plus applicable
taxes less the booking fee. This amount must be paid in
full 30 days prior to arrival or will result in
cancellation of the reservation. Bookings cancelled less
than 30 days before arrival will not be refunded.
DAMAGE DEPOSIT
A 500.00 Damage deposit is required upon check in
and will be refunded within 48 hours provided there are
no damages or missing inventory or excessive cleaning
required. If you should notice any damage to the unit
upon check in please notify us immediately. CHECK IN TIMES
Check in time is 4:00
pm and check out is 10:00 am. Should you require a
late check in time please contact us to make special
arrangements. Check in time is between 4:00 PM and
7:00 PM. Late
check ins after 7:00 PM are subject to a $50.00 late
check in fee as additional staff will have to be
kept after hours to cover this request.
CONFIRMATION LETTER:
A confirmation letter will be sent out to you at time of
booking by either email or regular mail if no email
address is provided. The confirmation will clearly state
your dates of arrival and departure as well as receipt
of your booking fee as and balance owing.
Click to view all  **Rental
Conditions / Requirements & Restrictions**
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BOOKING
AND PAYMENT POLICIES
