KELOWNA /

RESORT ACCOMMODATIONS / RENTER RESPONSIBILITIES / BOOKING & PAYMENT POLICIES

**Rental Conditions / Requirements & Restrictions**
RENTERS RESPONSIBILITIES AND POLICIES

NUMBER IN PARTY:

Only the number of registered guests shall be allowed use of the unit or the facilities. This is a zero tolerance policy and failure to comply may result in eviction and forfeiture of all monies paid.

PET POLICY:

Only registered pets are allowed on the property.

SMOKING POLICY:

Smoking is allowed outside only and failure to comply will result in a $100.00 fine and will be deducted from the damage deposit.

CLEANING OF UNIT.

It is the responsibility of the guests to keep the unit clean. The guests are required to wash and put away their dishes and take out their garbage. The unit should be left neat and tidy. There will be a 150.00 charge deducted from the damage deposit should dirty dishes be left or excessive cleaning required.

NOISE, PARTIES OR UNDESIRABLE BEHAVIOR.

There shall be no excessive noise or partying allowed on or in the facilities, nor shall there be and undesirable behavior allowed that would effect enjoyment of other guests on the property. This is a zero tolerance policy and failure to comply will result in eviction with no refunds.

VISITORS OF GUESTS.

Should guests have visitors, they take full responsibility for the actions and conduct of their visitors.
 

BYLAWS, RULES AND REGULATIONS

Guests staying with Kelowna Resort Accommodations will receive a copy of the bylaws, rules and regulations of the property at which they are staying and must conduct themselves accordingly. Failure to abide by the properties rules and regulations could result in fines or eviction.

LIABILITY

Guests staying with Kelowna Resort Accommodations will be required to sign a release of liability upon check in.

SUMMARY

These policies are designed to insure the comfort, pleasure and security for all the guests staying with Kelowna Resort Accommodations.
 

BOOKING AND PAYMENT POLICIES

BOOKING FEE:

A fee of 20% of your stay is required upon booking and must be received by us within 7 days. Payment must be made in the form of a certified cheque or money order and made payable to Kelowna resort accommodations. This fee is refundable by us less a $150.00 administration fee should you decide to cancel prior to 30 days before arrival. Less than 30 days your reservation will be cancelled and booking fee forfeited.

PAYMENT OF UNIT

Full payment of unit is due 30 days prior to arrival. This amount will be the cost of your stay plus applicable taxes less the booking fee. This amount must be paid in full 30 days prior to arrival or will result in cancellation of the reservation. Bookings cancelled less than 30 days before arrival will not be refunded.

DAMAGE DEPOSIT

A 500.00 Damage deposit is required upon check in and will be refunded within 48 hours provided there are no damages or missing inventory or excessive cleaning required. If you should notice any damage to the unit upon check in please notify us immediately.

CHECK IN TIMES:

Check in time is 4:00 pm and check out is 11:00 am. Should you require a late check in time please contact us to make special arrangements.

CONFIRMATION LETTER:

A confirmation letter will be sent out to you at time of booking by either email or regular mail if no email address is provided. The confirmation will clearly state your dates of arrival and departure as well as receipt of your booking fee as and balance owing.