All Guests should have their own uniquely tailored Insurance products for their travel and accommodation bookings.

Special Weather Events: Wildfires, Floods, Heat Domes, Highway Closures – These situations are becoming all to prevalent as each vacation season passes.

Our basic booking and refund policy is such that: If, we are open here in Kelowna and there is a travel option available to get here (it may not be your preferred route)

and the resort you have booked is open, then we expect you to honor your booking as we do when you give us your deposit.

We run all our rentals on behalf of the Owners of that suite and they along with us have planned for the accommodation to be rented and paid for in full.